Exceeding all expectations by recovering 600% more

A diversified industrial manufacturer with global operations had challenges with maximizing VAT recovery from the many T&E invoices generated by extensive business travel. A significant percentage of invoices were not being submitted, translating into huge amounts of unclaimed VAT each year

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Mitigated compliance risk and triple VAT recovery

A global Fortune 200 manufacturing company was struggling with the T&E VAT recovery process. The company was using the TES solution to determine the domestic VAT on the T&E expenses and the Foreign VAT recovery was outsourced. However, for multiple years the Foreign VAT refund remained outdated, which meant only a fifth of the potential.

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Increases Concur engagement and 4x more VAT recovery

A publicly traded American multinational agrochemical and agricultural biotechnology with over 400 facilities across more than 60 countries, faced significant VAT management difficulties on both foreign and domestic T&E invoices. Domestic VAT recovery was handled on a local level, but due to associated complexities and language challenges, many invoices were improperly handled, leading to a serious lack of compliance.

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Delivering an enterprise-wide VAT recovery solution

An Internet-based retailer with 40 subsidiaries around the globe and separate retails websites for 15 countries WW, required a technologically-savvy VAT recovery tool that could integrate seamlessly with multiple T&E software solutions and retrieve and validate all relevant data in real-time and a 100% entity-to-entity visibility and full compliance.

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An enterprise approach to VAT recovery.

Financial stakeholders in Kuehne+Nagel were seeking a solution to relieve their massive unclaimed VAT burden, and to tighten overall indirect tax governance in order to maintain compliance, and were looking to upgrade financial planning with real-time visibility and control over both, Domestic & Foreign VAT spend, enterprise-wide.

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Teva Pharmaceuticals centralises and automates T&E and other VAT recovery domains.

Teva’s VAT processes were still very much decentralized, and managed by local entities. Despite the high and growing volume of unstructured processes, much local VAT data remained unqualified. Moreover, the data resided in diverse systems and was subject to loose governance. Teva was facing serious compliance liability, as accidental double submission of T&E and other invoices threatened to bring indirect taxation data integrity as a whole into question.

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Compliance is not a policy, it is a mindset

The multinational healthcare giant had contracted with an external vendor to deal with the extensive VAT recovery effort inherent in a large global workforce. The vendor worked in conjunction with an in-house team that worked in coordination with local branch employees to overcome any language barriers with local tax authorities. Due to the tax complexities of the company’s global operations, the vendor failed to meet required deadlines, which resulted in huge amounts of unrecovered VAT – a significant financial loss for the company.

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